Privacy Policy
This Privacy Policy explains what information the sortd app collects from the people who use it, how we use that information, and the choices you have. sortd is operated by Skye Pvt Ltd (“sortd”, “we”, “us”). By creating an account and using the app, you agree to this policy. If you do not agree, please do not use the app.
1. Who this policy covers
sortd is a work app for adults (18 and over) who earn by completing real-world tasks such as deliveries, pickups, buying and delivering items, standing in a queue, or taking photos. This policy applies to people who sign up to do that work. The app is not intended for anyone under 18.
2. Information we collect
- Account details you provide: your name, phone number, and city.
- Identity and bank details for verification and payouts: photos of your ID and related documents, and your bank account or UPI ID.
- Location: your device location, used to show you nearby tasks and to confirm you are at the task location when you check in. We do not track your location continuously and we do not share a live location feed.
- Task activity: the tasks you accept and complete, and the proof you submit for each step (a photo, a pickup code, or a delivery code).
- Device and usage information needed to run the app securely, such as app version, device type, and basic logs.
3. How we use your information
- To create your account, verify your identity, and approve you for work.
- To show you nearby tasks that match your skills, and to run each task from start to finish.
- To let you and the customer contact each other while a task is in progress.
- To pay your earnings to your bank or UPI, and to keep the records required by law.
- To keep the platform secure and to prevent fraud and misuse.
4. How we share information
- With the customer of a task: your name and phone number, so you can coordinate and complete the task.
- With service providers who help us run the platform: hosting and database providers, and a payment provider used to transfer your earnings. They may only use the data to provide those services to us.
- When the law requires it, or to protect the rights and safety of users and the public.
- We do not sell your personal information.
5. Data security
We protect your information in transit using industry-standard encryption, and we restrict access to personal data to the people and systems that need it. No method of storage or transmission is completely secure, but we work to protect your information and to address any issues promptly.
6. How long we keep your data
We keep your information for as long as your account is active and you use the service. If you stop using sortd or ask us to delete your account, we delete or anonymise your personal data, except where we are required to keep certain records (for example, payment and tax records) for the period the law requires. See Delete your account for how to make a request.
7. Your rights
- You can ask us to access, correct, or delete your personal data.
- You can stop using the app at any time.
- To make a request, or to raise a concern, contact us at support@flyskye.ai. We may keep limited records where the law requires.
8. Children
sortd is for adults only (18+). We do not knowingly collect personal data from anyone under 18.
9. Changes to this policy
We may update this policy from time to time. When we do, we will post the new version on this page and update the “Last updated” date above.
10. Contact and governing law
This policy is governed by the laws of India. For any question or request about this policy or your data, contact Skye Pvt Ltd at support@flyskye.ai.